We currently offer Free Standard Shipping for orders over Rs. 850. For orders below Rs. 850, the shipping charges are Rs. 100 only. Shipping typically takes 2-4 working days.

After placing an order on our website, you’ll receive an automated SMS containing a verification link. Click on the link to verify your order. If the link doesn’t work, you can call our customer care at 0800-77722 or email us at info@nutrifactor.com.

• Any unopened product can be returned within 10 days of purchase.
• If you’ve opened the packaging and are unsatisfied, call 0800-77722 for guidance.
• Choose from the following return options:

1. Direct Return: Return the product directly to Nutrifactor at P-130, Kohinoor City, Jaranwala Road, Faisalabad. We’ll refund your amount to your Bank Account / Easy Paisa / Jazz Cash.
2. Courier Pickup: Our partner courier will pick up the product from your delivery address. We’ll deduct Rs. 200 from your order amount and return the rest to your Bank Account / Easy Paisa / Jazz Cash.

Tampered Products: If you suspect tampering, keep the original product and packaging. Our customer care team will provide instructions for returning the product.

• If you bought Nutrifactor products online from another website, follow their return and refund instructions.
• For purchases from our retail partners, return the item to their store as per their policy.