International Regional Offices

Regional Office

Best Buys LLC, Dubai, United Arab Emirates.

Mobile: +971562636175

Regional Office USA

Nutrifactor Inc. Colonia, New Jersey, 07067, United States.

Factory Address

Nutrifactor Laboratories (Pvt.) Limited. 4-B Value Addition City, Faisalabad, Pakistan.

Frequently Asked Questions

We currently offer Free Standard Shipping for orders over Rs. 850. For orders below Rs. 850, the shipping charges are Rs. 100 only. Shipping typically takes 2-4 working days.

After placing an order on our website, you’ll receive an automated SMS containing a verification link. Click on the link to verify your order. If the link doesn’t work, you can call our customer care at 0800-77722 or email us at

  • Any unopened product can be returned within 10 days of purchase.
  • If you’ve opened the packaging and are unsatisfied, call 0800-77722 for guidance.
  • Choose from the following return options:
  1. Direct Return: Return the product directly to Nutrifactor at P-130, Kohinoor City, Jaranwala Road, Faisalabad. We’ll refund your amount to your Bank Account / Easy Paisa / Jazz Cash.
  2. Courier Pickup: Our partner courier will pick up the product from your delivery address. We’ll deduct Rs. 200 from your order amount and return the rest to your Bank Account / Easy Paisa / Jazz Cash.

Tampered Products: If you suspect tampering, keep the original product and packaging. Our customer care team will provide instructions for returning the product.

  • If you bought Nutrifactor products online from another website, follow their return and refund instructions.
  • For purchases from our retail partners, return the item to their store as per their policy.